Refund policy
Returns
We want you to be satisfied with your purchase. If you are not completely happy, you may request a return within 7 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original packaging.
- The item must be in the same condition as received.
- Proof of purchase is required.
Items that cannot be returned include:
- Personal care products
- Beauty products that have been opened or used
- Gift cards
- Customized or personalized items
- Final sale items
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:
- Order number
- Photos of the product
- Photos of the packaging
We will review your request and provide a replacement or refund if approved.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, refunds will be processed to your original payment method within 5–10 business days.
Shipping charges are generally non-refundable unless the mistake was ours.
Contact
Email- rushhopify@gmail.com